This annual report includes summaries of 14 major research projects carried out
by the KLI in 2012.

- Contents -
I. Research Projects in 2012

- Workplace Innovation and Support Programs: Achievements and Improvement
Tasks 4
- Population Ageing, Higher Educational Attainment and Labor Market Policy
Tasks 6
- Policies to Improve Employment for Youth with Less than a High School
Education 8
- Mechanisms of Job Creation 10
- Study on Corporate Retirement: Status and Management 12
- Analysis of the Possible Inter-generational Coexistence of Jobs within an
Organization 14
- Employment Instability and the Re-employment Labor Market 16
- Study on Emotional Labor in the Service Industry: with Focus on Sales Workers
and Call Center Operators 18
- Inter-Korean Economic Integration: Impact on the Labor Market 20
- Analysis of the Social Service Labor Market : with Focus on Care Service 22
- Study on Informal Employment 24
- Employment Protection and Social Protection in OECD Countries 26
- Industrial Relations Issues under Union Pluralism and Improving Policies and
Institutions 28
- How to Improve the Welfare and Workfare Service Delivery System 30

II. Appendix
- List of Planned Research Projects in 2013 35
- List of Publications 37
- Chronology 55