■ Are Socially Responsible Nonprofit Organizations Responsible to Themselves? A Comparative Analysis
Ⅰ. Introduction · 30
Ⅱ. Literature Review · 32
1. Hypotheses · 35
2. Employee relations · 36
3. Perceived service quality · 38
4. Comparison with for-profits · 39
Ⅲ. Methods · 40
1. Data · 40
2. Measures · 43
3. Statistical Methods · 47
Ⅳ. Results and Discussion · 48
Ⅴ. Conclusion · 54
References · 57