-Table of Contents-
▣ Labor Focus
Emotional Labor: Perceptions and Institutional Response (Charnim Park)
▣ Special Features: Emotional Labor
Working Conditions and Environment of Product Sales Representatives and Call Center Operators (Seung-Yeol Yee)
Emotional Labor by Product Sales Representatives and Call Center Operators (Charnim Park, Hyun-Goo Shin, and Byung-Shik Kang)
Emotional Labor in the Service Industry: Status and Regulations (Jong-Jin Kim)
▣ Issue Analysis
Recent Changes in the Correlation between the Real Economy and Employment Indicators (Ki-Joon Bae)
▣ Review on Labor Law Cases
Review on Labor Law Cases
▣ Statistical Prism
Women’s Employment in the Social Service Industry in Comparison with Major European Countries
▣ Labor Market and Labor Relations Trends